Return Policy
**Returns Policy**
At Aho great spirit, we strive to ensure your satisfaction with every purchase. Below is our returns policy to guide you through the process of returning items and seeking resolutions for any issues that may arise:
**Returns and Exchanges**
We accept returns and exchanges within 30 days of purchase for unused and undamaged items. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange on consumable products.
**Refunds**
Refunds are processed once we receive the returned item. We will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
**Non-Returnable Items**
Several types of goods are exempt from being returned. Consumable goods such as tinctures and extracts cannot be returned. We also do not accept returns on perishable items such as herbs.
**Shipping Costs**
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
**Damaged or Defective Items**
If you receive a damaged or defective item, please contact us immediately with details and a photo of the issue. We will do our best to resolve the problem promptly.
**Lost or Confiscated Orders**
We are not responsible for lost, confiscated, or seized orders due to customs regulations. Please ensure that the products you are ordering comply with your local customs regulations before placing an order.
**How to Initiate a Return**
To initiate a return, please contact our customer service team at ahogreatspirito@gmail.com or use the contact form with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
**Refund Processing Time**
Depending on your location, it may take some time for your exchanged product to reach you. We don’t guarantee that we will receive your returned item and please use a tracked service if you return an item.
**Policy Updates**
We reserve the right to update our returns policy at any time. Any changes to the policy will be posted on this page.
By shopping with Aho great spirit you agree to abide by our returns policy. If you have any questions or concerns, please contact us for assistance.
At Aho great spirit, we strive to ensure your satisfaction with every purchase. Below is our returns policy to guide you through the process of returning items and seeking resolutions for any issues that may arise:
**Returns and Exchanges**
We accept returns and exchanges within 30 days of purchase for unused and undamaged items. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange on consumable products.
**Refunds**
Refunds are processed once we receive the returned item. We will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
**Non-Returnable Items**
Several types of goods are exempt from being returned. Consumable goods such as tinctures and extracts cannot be returned. We also do not accept returns on perishable items such as herbs.
**Shipping Costs**
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
**Damaged or Defective Items**
If you receive a damaged or defective item, please contact us immediately with details and a photo of the issue. We will do our best to resolve the problem promptly.
**Lost or Confiscated Orders**
We are not responsible for lost, confiscated, or seized orders due to customs regulations. Please ensure that the products you are ordering comply with your local customs regulations before placing an order.
**How to Initiate a Return**
To initiate a return, please contact our customer service team at ahogreatspirito@gmail.com or use the contact form with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
**Refund Processing Time**
Depending on your location, it may take some time for your exchanged product to reach you. We don’t guarantee that we will receive your returned item and please use a tracked service if you return an item.
**Policy Updates**
We reserve the right to update our returns policy at any time. Any changes to the policy will be posted on this page.
By shopping with Aho great spirit you agree to abide by our returns policy. If you have any questions or concerns, please contact us for assistance.